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Proper Solutions

A complete customer-acquisition machine for a Miami payment-processing company. A marketing site with an SEO blog feeds an automated pipeline built from scratch: a form fill triggers an instant SMS, an AI voice call qualifies the lead, and the result routes it to the qualified queue or into a 5-email nurture sequence. Reps work a warm-lead workbench with fuzzy search, one-click SMS, email, call, and meeting booking, live source chips, and abandoned-form-draft surfacing. Qualified leads hand off to a custom CRM on a dedicated subdomain where reps book meetings with auto-created Google Meet links. Structured qualification data travels with every lead: POS system, volume band, industry, intent score, and an AI-written summary. The automated pipeline and the custom rep dialer were both built from scratch, alongside a ready-to-launch Google Ads program.

AI voice Lead qualification
Proper Solutions, saas project by Isaac Benyakar

~/proper-solutions $ stats

AI Voice + SMS Lead Qualification
5 Emails Nurture Sequence
Signed Webhook CRM Handoff
Auto Google Meet Meeting Booking

01

The challenge

Payment-processing sales lives or dies on speed to lead. Proper Solutions needed inbound merchants qualified and booked without a human chasing every form fill.

02

The solution

Built the whole acquisition stack as one system. The marketing site captures the lead, automation qualifies it with an instant SMS and an AI voice call, and the CRM hands reps a lead that already carries its POS system, volume band, industry, intent score, and an AI-written summary. Reps work the queue from a warm-lead workbench, book the meeting, and a Google Meet link is created automatically.

03

How it was built

  1. 01 Marketing site and SEO blog built to capture merchant intent
  2. 02 Automated pipeline built from scratch: instant SMS, AI voice qualification, availability-aware routing
  3. 03 Warm-lead workbench: fuzzy search, one-click outreach, live source chips, abandoned-form-draft surfacing
  4. 04 Custom CRM on a dedicated subdomain, connected by signed webhook handoff
  5. 05 Custom rep dialer and a ready-to-launch Google Ads program feed the same pipeline

04

Growth and SEO

The marketing site targets payment-processing keywords for growing merchants with solutions, industries, locations, and pricing pages. An SEO blog covers processing fees, schema markup runs sitewide, and llms.txt keeps the site legible to AI search.

05

Outcomes

No. Result
01 Form fill to booked meeting with near-zero manual touch
02 Every form fill gets an instant SMS and an AI voice qualification call
03 Interested but unqualified leads drop into a 5-email nurture sequence automatically
04 Qualified leads land in a custom CRM where meetings book with auto-created Google Meet links

06

Gallery

Proper Solutions: The pipeline: who to call next, 118k warm leads on tap
The pipeline: who to call next, 118k warm leads on tap
Proper Solutions: The dialer I built: company-wide call performance
The dialer I built: company-wide call performance
Proper Solutions: Dialer live floor: real-time queues and active calls
Dialer live floor: real-time queues and active calls
Proper Solutions: Live SMS outreach workspace, threaded per lead
Live SMS outreach workspace, threaded per lead
Proper Solutions: Lead detail with the full outreach timeline
Lead detail with the full outreach timeline
Proper Solutions: Homepage, propersolutions.com
Homepage, propersolutions.com
Proper Solutions: Nurture email, HVAC track
Nurture email, HVAC track
Proper Solutions: Nurture email, plumbing track
Nurture email, plumbing track

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